{"id":10,"date":"2026-01-01T19:22:18","date_gmt":"2026-01-01T19:22:18","guid":{"rendered":"https:\/\/firebrick-deer-661233.hostingersite.com\/?page_id=10"},"modified":"2026-03-18T15:58:18","modified_gmt":"2026-03-18T15:58:18","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ohaccessories.com\/?page_id=10","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p>Scope<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This policy applies to items purchased on ohaccessories.com, operated by SINGAPORE WANGER INTERNATIONAL TRADING PTE.LTD..<\/li>\n<\/ul>\n\n\n\n<p>Return Window &amp; Conditions<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Submit return requests within 30 days of delivery.<\/li>\n\n\n\n<li>Items must be unused, in new condition, with original packaging, accessories, and tags, and include order number\/proof of purchase.<\/li>\n\n\n\n<li>Non-returnable items: personalized\/custom items, gift cards, downloadable\/digital goods, opened personal-care\/intimate items, and final sale\/clearance items (as marked on the product page).<\/li>\n<\/ul>\n\n\n\n<p>Damaged\/Defective or Wrong Item<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contact us within 7 days of delivery with clear photos\/videos. Upon verification, we will offer a replacement or refund (including standard return shipping where applicable).<\/li>\n<\/ul>\n\n\n\n<p>Return Process<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Email&nbsp;<a href=\"mailto:support@ohaccessories.com\">lomvarllc@gmail.com<\/a>&nbsp;with your order number, item(s) to return\/exchange, reason, and images (if applicable).<\/li>\n\n\n\n<li>Wait for return authorization and the return address (RMA) before sending anything back. Unauthorized returns may be refused.<\/li>\n\n\n\n<li>Use trackable shipping and pack securely; return transit risk is the sender\u2019s responsibility.<\/li>\n\n\n\n<li>We will notify you by email after inspection with the refund\/exchange outcome.<\/li>\n<\/ol>\n\n\n\n<p>Shipping Costs &amp; Fees<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer remorse (e.g., change of mind\/ordered wrong): customer pays return shipping; original shipping is non-refundable.<\/li>\n\n\n\n<li>Our fault (defect\/incorrect item): we cover reasonable return shipping.<\/li>\n\n\n\n<li>If items are missing parts, show wear, or packaging is damaged, a refurbishment\/restocking fee up to 15% may apply.<\/li>\n<\/ul>\n\n\n\n<p>Refund Method &amp; Timing<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds are issued to the original payment method. Once approved, we submit refunds within 5\u201310 business days; bank\/card posting times may vary.<\/li>\n\n\n\n<li>Store credit of equal value may be offered (if applicable).<\/li>\n<\/ul>\n\n\n\n<p>International Orders<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Duties, taxes, and brokerage fees are non-refundable.<\/li>\n\n\n\n<li>Mark the parcel \u201cReturn\u201d to avoid duplicate duties; sender is responsible for fees caused by improper declarations.<\/li>\n\n\n\n<li>If a parcel is returned due to refusal or address errors, related costs may be deducted from the refund.<\/li>\n<\/ul>\n\n\n\n<p>Order Cancellations<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancellations are possible before shipment. Shipped orders must be returned per this policy.<\/li>\n<\/ul>\n\n\n\n<p>Gifts<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If marked as a gift at checkout and shipped directly to you, approved returns may receive store credit; otherwise, refunds go to the original payer.<\/li>\n<\/ul>\n\n\n\n<p>Late or Missing Refunds<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check with your bank\/card issuer first. If still not received, email&nbsp;<a href=\"mailto:support@ohaccessories.com\">lomvarllc@gmail.com<\/a>&nbsp;with your order and refund confirmation.<\/li>\n<\/ul>\n\n\n\n<p>Policy Updates<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We may update this policy periodically. Updates will be posted on ohaccessories.com and take effect upon posting.<\/li>\n<\/ul>\n\n\n\n<p>Contact<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Company: SINGAPORE WANGER INTERNATIONAL TRADING PTE.LTD.<\/li>\n\n\n\n<li>Address: 801 W 47th St Ste 219 Kansas City,MO 64112<\/li>\n\n\n\n<li>Website:&nbsp;https:\/\/ohaccessories.com\/<\/li>\n\n\n\n<li>Email:&nbsp;lomvarllc@gmail.com<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Scope Return Window &amp; Conditions Damaged\/Defective or Wrong Item Return Process Shipping Costs &amp; Fees Refund Method &amp; Timing International Orders Order Cancellations Gifts Late or Missing Refunds Policy Updates Contact<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/ohaccessories.com\/index.php?rest_route=\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ohaccessories.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ohaccessories.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ohaccessories.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ohaccessories.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10"}],"version-history":[{"count":7,"href":"https:\/\/ohaccessories.com\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":1409,"href":"https:\/\/ohaccessories.com\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions\/1409"}],"wp:attachment":[{"href":"https:\/\/ohaccessories.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}