{"id":1377,"date":"2026-01-12T06:41:19","date_gmt":"2026-01-12T06:41:19","guid":{"rendered":"https:\/\/ohaccessories.com\/?page_id=1377"},"modified":"2026-03-18T15:58:47","modified_gmt":"2026-03-18T15:58:47","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/ohaccessories.com\/?page_id=1377","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">1. General Information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Company Name:\u00a0<strong>SINGAPORE WANGER INTERNATIONAL TRADING PTE.LTD.<\/strong><\/li>\n\n\n\n<li>Registered Address:&nbsp;<strong>801 W 47th St Ste 219, Kansas City, MO 64112, USA<\/strong><\/li>\n\n\n\n<li>Website:&nbsp;<strong>ohaccessories.com<\/strong><\/li>\n\n\n\n<li>Contact Email:&nbsp;<strong><a href=\"mailto:support@ohaccessories.com\">lomvarllc@gmail.com<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<p>By placing an order on ohaccessories.com, you agree to the shipping terms below.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. Shipping Areas<\/h3>\n\n\n\n<p>We currently ship to most countries and regions worldwide.<br>If your country is not available at checkout, please contact us at <strong><a href=\"mailto:support@ohaccessories.com\">lomvarllc@gmail.com<\/a><\/strong> and we will confirm whether shipping is possible.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. Processing Time<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order processing time:&nbsp;<strong>1\u20133 business days<\/strong>&nbsp;(Monday\u2013Friday, excluding public holidays).<\/li>\n\n\n\n<li>Orders placed after 5:00 PM (local warehouse time) will be processed on the next business day.<\/li>\n\n\n\n<li>During peak seasons, promotions, or holidays, processing times may be slightly extended.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. Shipping Methods &amp; Estimated Delivery Time<\/h3>\n\n\n\n<p>We cooperate with international logistics providers (such as DHL, FedEx, UPS, EMS, and local postal services).<br>Actual shipping options and fees will be shown at checkout.<\/p>\n\n\n\n<p><strong>Typical reference times (not guaranteed, business days only):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>North America (USA, Canada):&nbsp;<strong>7\u201315 business days<\/strong><\/li>\n\n\n\n<li>Europe:&nbsp;<strong>7\u201320 business days<\/strong><\/li>\n\n\n\n<li>Asia:&nbsp;<strong>7\u201320 business days<\/strong><\/li>\n\n\n\n<li>Oceania:&nbsp;<strong>10\u201320 business days<\/strong><\/li>\n\n\n\n<li>Middle East, Latin America &amp; Other Regions:&nbsp;<strong>10\u201330 business days<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Note:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery times may be affected by customs inspections, local courier efficiency, holidays, or force majeure (e.g., natural disasters, pandemics, war, strikes).<\/li>\n\n\n\n<li>We are not responsible for delays caused by third-party logistics or customs, but we will assist you in tracking and following up.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. Shipping Fees<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shipping costs are automatically calculated at checkout based on destination, weight\/volume, and shipping method.<\/li>\n\n\n\n<li>From time to time, we may offer free shipping campaigns. The conditions (such as order amount or destination) will be clearly displayed on the website.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. Order Tracking<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once your order is shipped, we will send you a&nbsp;<strong>shipping confirmation email<\/strong>&nbsp;with your tracking number.<\/li>\n\n\n\n<li>You can track your package using the link in the email or through the logistics provider\u2019s official website.<\/li>\n\n\n\n<li>If you have not received tracking information within&nbsp;<strong>5 business days<\/strong>&nbsp;after placing your order, please contact us at&nbsp;<strong><a href=\"mailto:support@ohaccessories.com\">lomvarllc@gmail.com<\/a><\/strong>&nbsp;with your order number.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">7. Address Information &amp; Failed Delivery<\/h3>\n\n\n\n<p>Please make sure your <strong>shipping address, recipient name, and contact number<\/strong> are correct and complete.<\/p>\n\n\n\n<p>We are not responsible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery failures or delays caused by incorrect\/incomplete addresses, no one available to receive the package, or refusal to accept delivery;<\/li>\n\n\n\n<li>Additional fees incurred due to address changes after shipment.<\/li>\n<\/ul>\n\n\n\n<p>If the package is returned to us due to customer-related reasons (wrong address, not picked up in time, refusal, etc.):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We can&nbsp;<strong>resend<\/strong>&nbsp;the package, but the customer is responsible for the&nbsp;<strong>reshipping cost<\/strong>; or<\/li>\n\n\n\n<li>We can&nbsp;<strong>refund the product amount<\/strong>&nbsp;(shipping fees are non-refundable), after deducting any return fees charged by the logistics provider (if applicable).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">8. Customs, Duties &amp; Taxes<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>International shipments may be subject to&nbsp;<strong>customs duties, VAT, or import taxes<\/strong>, which are usually charged by the local customs authority of the destination country.<\/li>\n\n\n\n<li>These fees are&nbsp;<strong>not included<\/strong>&nbsp;in the product price or shipping cost displayed on our website.<\/li>\n\n\n\n<li>The&nbsp;<strong>buyer is responsible<\/strong>&nbsp;for all customs duties, taxes, and customs clearance-related charges.<\/li>\n\n\n\n<li>Please consult your local customs office for more information before placing an order if you are unsure about possible charges.<\/li>\n<\/ul>\n\n\n\n<p>If the package cannot be cleared due to the recipient\u2019s refusal to pay customs or failure to cooperate with customs, any losses and additional costs incurred will be borne by the customer.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">9. Damaged, Missing or Incorrect Items<\/h3>\n\n\n\n<p>Please check your package as soon as you receive it.<\/p>\n\n\n\n<p>If you receive:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Damaged items<\/li>\n\n\n\n<li>Incorrect items<\/li>\n\n\n\n<li>Missing items<\/li>\n<\/ul>\n\n\n\n<p>Please contact us at <strong><a href=\"mailto:support@ohaccessories.com\">lomvarllc@gmail.com<\/a><\/strong> within <strong>7 days<\/strong> of delivery, providing:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Order number<\/li>\n\n\n\n<li>Photos of the outer packaging and shipping label<\/li>\n\n\n\n<li>Photos or video clearly showing the problem (damaged\/incorrect items, quantity, etc.)<\/li>\n<\/ol>\n\n\n\n<p>After verification, we will offer a <strong>replacement, reshipment, or refund<\/strong> in accordance with our Return &amp; Refund Policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">10. Lost Packages<\/h3>\n\n\n\n<p>If the tracking information shows \u201cdelivered\u201d but you have not received your package:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Please first check with your family members, neighbors, security\/front desk, or mailroom.<\/li>\n\n\n\n<li>Contact the local logistics provider with your tracking number to open an investigation.<\/li>\n<\/ol>\n\n\n\n<p>If, after the investigation, the logistics provider confirms the package is <strong>lost<\/strong>, please contact us at <strong><a href=\"mailto:support@ohaccessories.com\">lomvarllc@gmail.com<\/a><\/strong> with the investigation proof. We will assist you with a <strong>reshipment or refund<\/strong> depending on the specific situation.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">11. Order Cancellation &amp; Change of Address<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders can generally be canceled or modified&nbsp;<strong>only before<\/strong>&nbsp;they are shipped.<\/li>\n\n\n\n<li>If you need to change the shipping address or cancel the order, please contact us&nbsp;<strong>as soon as possible<\/strong>&nbsp;at&nbsp;<strong><a href=\"mailto:support@ohaccessories.com\">lomvarllc@gmail.com<\/a><\/strong>&nbsp;with your order number.<\/li>\n\n\n\n<li>Once the order has been shipped, we can no longer change the address or cancel the order. In this case, you may refer to our Return &amp; Refund Policy after receiving the package.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">12. Force Majeure<\/h3>\n\n\n\n<p>We are not liable for any delay or failure in delivery caused by events beyond our reasonable control, including but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Natural disasters<\/li>\n\n\n\n<li>War, terrorism, riots<\/li>\n\n\n\n<li>Government actions, customs delays<\/li>\n\n\n\n<li>Strikes, labor disputes<\/li>\n\n\n\n<li>Large-scale network or transportation interruptions<\/li>\n<\/ul>\n\n\n\n<p>We will do our best to assist and communicate with you in such circumstances.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">13. Contact Us<\/h3>\n\n\n\n<p>If you have any questions about this Shipping Policy or your order, please contact:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email:&nbsp;<strong><a href=\"mailto:support@ohaccessories.com\">lomvarllc@gmail.com<\/a><\/strong><\/li>\n\n\n\n<li>Company:\u00a0<strong>SINGAPORE WANGER INTERNATIONAL TRADING PTE.LTD.<\/strong><\/li>\n\n\n\n<li>Address:&nbsp;<strong>801 W 47th St Ste 219, Kansas City, MO 64112, USA<\/strong><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>1. General Information By placing an order on ohaccessories.com, you agree to the shipping terms below. 2. Shipping Areas We currently ship to most countries and regions worldwide.If your country is not available at checkout, please contact us at lomvarllc@gmail.com and we will confirm whether shipping is possible. 3. Processing Time 4. Shipping Methods &amp; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1377","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/ohaccessories.com\/index.php?rest_route=\/wp\/v2\/pages\/1377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ohaccessories.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ohaccessories.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ohaccessories.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ohaccessories.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1377"}],"version-history":[{"count":3,"href":"https:\/\/ohaccessories.com\/index.php?rest_route=\/wp\/v2\/pages\/1377\/revisions"}],"predecessor-version":[{"id":1412,"href":"https:\/\/ohaccessories.com\/index.php?rest_route=\/wp\/v2\/pages\/1377\/revisions\/1412"}],"wp:attachment":[{"href":"https:\/\/ohaccessories.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}